To keep your pearls glowing:

• No water, thanks: Remove before showering, swimming, or heading into the elements. Freshwater pearls are porous and don’t love getting wet.

• Avoid sprays & scents: Apply perfumes, hairspray, and lotions before your pearls—chemicals can dull their natural shimmer.

• Last on, first off: Pearls should be the final touch before you walk out the door, and the first thing you take off when you return.

• Store softly: Keep your pearls in a soft pouch or cloth bag. Avoid airtight containers—pearls prefer to breathe.

• Wipe gently: After each wear, give them a gentle wipe with a soft cloth to remove natural oils and keep their luster.

Shipping varies for each product

New Zealand

Shipping All purchases over $300 are FREE NZ Shipping* excluding Haka Hats

Standard NZ Shipping NZ$9.50

Please be aware that the Whistle & Pop Headquarters is located at 40 Bledisloe Street, Kurow 9435.
We try our best to ship your products out daily. All our shipping is overnight but it all depends on if our mail truck meets the courier in Kurow town in time.

International Shipping: Can be up to $40. Please message us and we are happy to discuss options. View Shipping Page for more info

Our 18k gold plated pieces are finished with a 1-micron layer of 18k gold over sterling silver.

Gold plating is a beautiful and more affordable alternative to solid gold, however it is important to understand that plating is not permanent. Gold plating is a little like a good pair of boots - it will show its journey over time. Like all plated jewellery, the finish will naturally soften with wear.

If you love something that stays golden forever, solid gold is your best bet. If you love a more affordable option and don’t mind the story it tells, gold plate is a beautiful choice.

With regular wear, exposure to water, perfumes, lotions, sweat, and friction, the gold layer will naturally fade over time.

The longevity of plating varies from person to person. Some customers enjoy their gold finish for many months, while for others it may soften sooner depending on lifestyle and wear.

To prolong your plating:
• Avoid wearing in water (showering, swimming, spa pools)
• Remove before exercising
• Avoid direct contact with perfumes, sunscreen and lotions
• avoid knocking on objects or other jewellery
• Store dry and separately


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Re-Plating Policy

If your gold plating fades within the first 4 months of purchase under normal wear, we are happy to cover the plating cost but will need to assess the product before we make the final call (shipping not included).

After 4 months, re-plating is available at your cost.
Re-plating starts from approximately $80 for 2-micron 18k gold plating, depending on the piece.

If you prefer a finish that will not wear over time, we recommend choosing solid gold.